General Pet Relocation Information
Keep in mind that all countries have their own unique shipping and entry requirements.
Don’t worry about the details when you need pet transportation. We’ll handle everything for you. Also, we are in no way affiliated with Pet Express in San Francisco. They are a third-party pet shipper and often charge extremely high prices for services. When you depend on us, we provide personalized, high-quality services at very affordable rates.
Domestic Airlines with Very Helpful Information
- American Airlines (800) 227-4622
aacargo.com then scroll down
- AMERIJET Cargo only 800.927.6059 305.593.2997
- Continental see United
- Delta (800) 352-2746
Click: Programs & Services
Under travel services click: Pet Travel
- Northwest (has been taken over by Delta and KLM)
Click: nw servicess, scroll (go to a product)
Click: Priority Pet
- United (800) 575.3335
United – Continental are one airline now
- USAIR (888) 300-0099
- Southwest Airlines – In cabin only
- Jet Blue – In cabin only
- Alaska Airlines (800) 225.2752
- Frontier Airline Cargo- As of: 01 Nov 2012, Frontier will NO longer carry live animals.
States and countries with strict rabies control & quarantine
Animal Quarantine Station, Div Animal Industry, Dept Agriculture
99-951 Halawa Valley St
Aiea, HI 96701
Phone: (808) 483-7151
Do general search: quarantine dublin
www.thaicongenvancouver.orgSearch: Pets; click on Pets
Other Important Contacts and Links
USDA Richmond, VA Cert Endorsements
For those in the USA that need the Rabies Titer (Titre) / FAVN Test, the ONLY approved lab is at Kansas State University in Manhattan, Kansas.
Fort Sam Houston will do the test for military members and for government employees. Fort Sam Houston
The preferred microchip to use is:
ISO Standard 11784 or
Annex A to ISO standard 11785
For ALL pet shipments To/From AUSTRALIA and NEW ZEALAND we recommend:
www.jetpets.com located at LAX (Los Angeles)
They can handle ALL pet shipments to/from Southern California
USDA Bird Quarantine:
JFK: (718) 553-1727
Miami: (305) 526-2926
LAX: (310) 725-1970
Fish and Wildlife:
U.S. Customs and Border Protection www.cbp.gov
USDA Animal Care | Riverdale, MD www.aphis.usda.gov
Centers for Disease Control and Prevention www.cdc.gov/ncidod/dq/animal/index.htm
What You Should Know
WRITING DATES AND TIMES
Times: Most of the world uses the 24 hour clock. Most people do not know use AM and PM. All certifications use the following: 1200 means noon time; 1800 means 6 pm; 2400 means Mid-night. 2401 does not exist, you would use 0001 to signify one minute PAST Mid-night.
Dates: You should use Day-Month-Year on all paperwork. For example, when using numbers only use 01-07-2020 to signify July 1, 2020, do not use 7-1-20. Better yet, use 01 Jul 2020. This can make a big difference when determining when rabies dates are searched for, etc. Some certifications require as follows: 2020-01-07.
SHIPPING REQUIREMENTS & COSTS FOR KENNELS
Keep your pet safe while on the road or in the air with a proper kennel. Our pet courier cares about the safety of your pet and for that reason, Jerry does not accept kennels NOT held together by nuts and bolts. Kennels must have solid tops with no doors or openings on top. For international travel, ventilation on all 4 sides of a kennel is essential for your pet’s well-being, as are bowls for food and water that are attached to the inside of the door.
When understanding shipping costs, you must be ready to answer questions about the size and weight of your pet and the travel kennel. The volume of the kennel is what determines the charge, and the weight of the pet and the shipping container factor into the total cost.
HOW TO PROPERLY MEASURE A PET FOR THEIR PET TRAVEL CARRIER
For length: with head extended straight out from body, measure from tip of nose to base of tail. Add: 3″ to arrive at kennel length size required. These may NOT be natural positions for a pet, but, this is what the airlines will look for to make their decision as to kennel acceptance.
For domestic shipments, usually ventilation is NOT required on the rear portion of shipping kennel. We strongly advise to have ventilation on ALL four sides. It is required for international shipments.
With ALL Brachycephalic breeds, we INSIST on additional ventilation holes placed on both sides, and the rear, of the kennel, being placed all around on the upper portions of the lower portion of the kennel. We carry a drill for this purpose.
FEEDING PRIOR TO TRAVEL
For BRACHYCEPHALIC dogs and cats, do not feed for at least 15 to 18 hours before travel, and nothing during travel. You do not want to do anything that can contribute to vomiting or any other digestive problem. Choking on vomitus is a major problem! Some airlines will tell you that you must feed within 4 hours of travel. Do not listen. Just respond that you did comply with their feeding requests.
Water of course is always necessary. Always consider providing bottled water only during pet travel. Especially at the end of the journey, especially if in foreign lands, do not provide tap water.
MICROCHIPPING RECOMMENDED, HEALTH CERTIFICATES REQUIRED
When your pet is flying internationally, it is essential that your veterinarian provide an APHIS 7001 international health certificate. It is best that this comes with an endorsement from the U.S. Department of Agriculture. USDA will NOT endorse ALL 7001’s. Only if country requires it. However, ALL airlines require the 7001, even if not endorsed! Reach out to this pet relocation service for accurate information and fair pricing when relocating your cat or dog, or other pet.