Dear Jerry and ALL Future Pet Shippers
Recently we moved from Los Angeles to Central Europe. We took our dog as excess baggage. The IPATA pet shipper that helped us gave us TOTALLY INCORRECT information!!! Since we were NOT going to European Union we did NOT get the EU paperwork… Both the IPATA agent and the airline said we did NOT require the USDA endorsement. Since our plans were to spend a few days in Vienna we had tons of problems. Dog had to be quarantined until we could get paperwork sorted out… Had we listened to you, we would NOT have had such problems. As you say MANY IPATA people do NOT know what they are doing! Please YOU OTHER people DO listen to Jerry AND use him if you can…
Robert and Jane Kennedy August 14, 2015
